Privacy Policy

Who We Are

The Place to Mortgage is a full-service mortgage brokerage providing personalized financing solutions for purchases, refinances, renewals, and private lending. We are powered by The Mortgage House and committed to delivering clear guidance, strategic solutions, and a seamless mortgage experience.

This website (www.theplacetomortgage.com) is operated by The Place to Mortgage.

For privacy-related inquiries, you may contact:
Sarah Strauss
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Information We Collect

We collect personal information only when it is voluntarily provided by you or automatically collected through website functionality.

1. Comments

When visitors leave comments on the site, we collect:

• The data shown in the comments form
• The visitor’s IP address
• Browser user agent string (to assist with spam detection)

An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public in the context of your comment.

2. Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images posted on the site.

3. Cookies

Our website uses cookies to enhance user experience and improve functionality.

• If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
• When visiting our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, cookies are set to save login information and screen display preferences.
  • Login cookies last two days.
  • Screen options cookies last one year.
  • If “Remember Me” is selected, login persists for two weeks.
  • Logging out removes login cookies.
• If you edit or publish an article, an additional cookie is saved in your browser indicating the post ID. This expires after one day and contains no personal data.

You may disable cookies through your browser settings, although certain website features may not function properly as a result.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from third-party websites behaves in the same way as if you visited that website directly.

These third-party sites may:

• Collect data about you
• Use cookies
• Embed additional tracking
• Monitor your interaction with embedded content

This includes tracking interactions if you have an account and are logged in to those websites.

5. Mortgage Applications & Client Information

If you choose to apply for mortgage services or request a consultation, we may collect personal and financial information necessary to evaluate and process your request. This may include:

• Full name and contact information
• Employment and income details
• Credit information
• Property details
• Government-issued identification (as required by law)

This information is used solely to:

• Assess mortgage eligibility
• Provide financing recommendations
• Submit applications to lenders
• Fulfill legal and regulatory obligations

As a mortgage brokerage powered by The Mortgage House, certain information may be shared with lenders, financial institutions, credit bureaus, and regulatory bodies as required to complete your mortgage transaction.

We do not sell your personal information.

6. Who We Share Your Data With

We may share personal information with:

• Lenders and financial institutions for mortgage processing
• Credit reporting agencies for underwriting purposes
• Service providers who assist with website hosting, analytics, or administrative functions
• Regulatory or legal authorities when required

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to facilitate follow-up approvals.
• Registered user information (if applicable) is stored within user profiles.
• Mortgage-related records are retained in accordance with regulatory and compliance requirements under applicable Canadian law.

Your Rights Over Your Data

If you have an account on this site or have left comments, you may request:

• An exported file of the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data (subject to legal, regulatory, or security obligations)

To make a request, please contact us using the details provided above.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Mortgage application information may be securely transmitted to lenders, credit bureaus, and underwriting systems for evaluation and approval purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no internet transmission is ever fully secure.

Third-Party Links

Our website may contain links to external websites, including social media platforms such as LinkedIn or Facebook. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact The Place to Mortgage directly.